Please contact me about any significant problems with your order. I prefer to offer my buyers a 5-star eBay buying experience and value your positive feedback. I'll get back to you as soon as I can. Condition: AS-IS,Tested to power on units powers on how ever iam unable to fully test. Power cord not included,No guarantees on functionality and no returns / refunds / exchanges.Shows signs of normal use w/ some scuffs / scratches / blemishes / sticker residue.No other accessories / hardware / software. power cord is not included. SKU: 12-C1-8110901 Fedex Ground is the only option we have for shipping.