Please contact me about any significant problems with your order. I prefer to offer my buyers a 5-star eBay buying experience and value your positive feedback. I'll get back to you as soon as I can. Condition: AS-IS, Untested! AIR CONDITIONER Adapter is not included! No guarantees on functionality and no returns / refunds / exchanges.Shows signs of normal use w/ some scuffs / scratches / blemishes / sticker residue.No other accessories / hardware / software is not included. SKU: 3-E2-1954 Fedex Ground is the only option we have for shipping.